Warranty & Returns

 

A 2yr, 3yr or 5yr Extended warranty can be purchased within the first year of product shipment. To request a quote please complete and submit the following: 

   
   
    
 

In our continuing efforts to ensure quality customer service, Thomson Power Systems uses a Return Material Authorization (RMA) process. 

Please submit the online form below or complete and return this Return Material Authorization Form for any:  

  • product returns
  • warranty return consideration for defective parts
  • repairs
  • credit considerations on a returned parts

 

Please do not return any parts to Thomson Power Systems without an RMA Number.  As soon as your return request is processed, we will contact you with an authorized RMA# to reference when returning goods.